Aim Higher Training

Vocational Qualifications, Online Courses, Coaching, Personal and Professional Development

About Us

Aim Higher Training and Development

Welcome to Aim Higher Training and Development

We work with businesses to generate real change relating to workforce development by:

• Reviewing and analysing workforce needs within a business to identify pain points around recruitment, retention, and performance.

• Developing and implementing strategic learning and development plans tailored to the needs of business and employees.

• Designing, delivering, and evaluating training programmes utilising blended learning approaches, including face-to-face training, virtual sessions, e-learning modules, and other innovative methods.

• Ensuring training programmes align with a business’s strategic goals and objectives, as well as industry best practices.

• Monitoring and assessing training outcomes to measure the success of programmes and identify areas for improvement.

• Fostering a culture of continuous learning and professional development within your organisation.


We also work with individuals to support transformation and change by:

• Providing comprehensive career change and personal development coaching services that facilitate transformation and growth for our clients.

• Collaborating closely with our clients, delivering tailored programmes to help them achieve their desired work-life balance.
Through these initiatives, we support individuals with their personal development, enabling them to devise effective plans for pursuing fulfilling careers and embracing happier, more gratifying lives.

Our Services

Workforce Development to work with businesses to address issues around recruitment, retention, and performance.

Online training courses through Teachable focusing on career development, work-life balance and life-long learning.

Accredited work-based qualifications and training in management and leadership, skills for business, customer service, education and training.

About Us

Aim Higher Training and Development Limited is a UK-based training company incorporated in 2016 by founder and director Jane Hyde-Walsh who has worked in training and development for over 25 years.

Our Mission is to empower individuals to live their fullest lives, by achieving an ideal work-life balance, and pursuing fulfilling careers they are passionate about.

Our Vision is to offer unwavering support, empowering businesses to develop their people to meet any challenge. We strive to inspire personal and professional growth through identifying and embracing challenges, fostering self-confidence, and honing the skills necessary for triumphant success.

Our Values:

Honesty and Integrity– Our commitment is to lead our clients with honesty and integrity, providing them with the finest support and training to help achieve their aspirations.

Excellence and Professionalism– We strive to deliver coaching and training sessions of the utmost excellence and professionalism, ensuring our clients receive the highest quality guidance and support.

Nurturing and Supportive– Our approach is rooted in nurturing and support, fostering an environment that empowers our clients to embrace personal and professional growth, and achieve their developmental goals.

aim higher training and development

How We Work And Our Commitment To Our Clients

We aim to build long term meaningful relationships based on mutual trust with our clients to improve their businesses and support their workforce with their continuous professional and personal development.

We promise to provide the best quality education and training to support our clients and the development of their careers and life goals. We guarantee to take the time to find the right type and level of qualification or training to help clients achieve their wider personal and professional goals.

We guarantee that we will work in close collaboration with our clients to develop the best and more affordable solutions for their businesses and support them to reach their goals.

The company is led by Jane Hyde-Walsh who works with clients to identify the pain points in their businesses and develop solutions and strategies to help any business Aim Higher.

Often part of these solutions is the development and delivery of new and bespoke training or accredited qualification programmes.  These are delivered through our NCFE accredited centre by Associates including an Internal Quality Assurer who oversees the robust quality and integrity of all our programmes and courses.

We use virtual delivery models utilising online platforms and tools to deliver high quality engaging training that supports our learners to personally develop and meet their goals. This model has allowed us to extend our range and serve individuals and organisations throughout the United Kingdom and internationally.

To discuss how we could help improve your business by addressing workforce and training needs please email [email protected]

Aim Higher Training Journey

Frequently Asked Questions about our Accredited Qualifications

We offer a flexible distance learning approach to completing a work-based qualification and each qualification is designed so that you can progress at your own working pace. The time it takes to complete a work-based qualification can vary depending on your own working pace and environment as well as the size and level of your qualification but on average we recommend 4 to 5 hours of study a week plus the time you action. The Guided Learning Hours (GLH) can be found in the Course Summary section for each qualification.

Work-based qualifications do not usually have any formal entry requirements, in relation to prior qualifications. However, we recommend you check the qualification you are interested in for more details as this will give you a good idea about what is required. To successfully complete a work-based qualification, it is essential that you are currently working in a relevant position in the sector you wish to undertake a qualification and that you are able to read and write English to a satisfactory level.

We will support your through our initial assessment process to ensure that you are on the right level of qualification based on your development needs and that the job you do must be varied enough to fulfil the requirements of each of the units within the qualification you choose. The mandatory units within each qualification confirm the tasks and functions you must be performing to complete the vocational qualification.

Vocational study is often referred to as ‘work-based’ and this means you should be currently working in the sector in which you wish to undertake a qualification before you can register and successfully complete the qualification. For example, if you would like to complete a work-based qualification in Customer Service, you must be currently working in a customer service role.

The job you hold does not have to be permanent or full time and there is no ‘time limit’ on how many hours you must work during the week and many of our learners have completed their qualification while working in a temporary or voluntary position. The most important thing is that the job you do must be varied enough to fulfil the requirements of each of the units within your qualification.

This is an estimate of the number of hours a learner will reasonably be required to spend in preparation, study or any other form of participation in education or training, including assessment, which takes place as directed by – but not under the immediate guidance or supervision of – a lecturer, supervisor, tutor or other appropriate provider of education or training. For work-based qualifications this can include hours spent working in a relevant job role.

We usually only offer work-based qualifications to learners based in the United Kingdom as the qualifications are based on UK national standards and some assessments are completed in the workplace.

You may however still register and work towards some of our qualifications if you are not UK based as you will learn new knowledge and skills and we will adapt our programmes to meet your development needs. However, please be aware that any  qualification your achieve may not be recognised in countries outside the United Kingdom.

We offer a distance learning qualification which can be completed in the workplace or at home. We offer face to face support sessions using online technology and there may be some workshops or group support sessions based on learner needs.

Your coach/assessor will keep you updated about the scheme of work or study programme and let you know about any such planned sessions in good time, so you can arrange to attend. Some programmes may require a workplace observation, and this will be arranged based on your schedule with your coach/assessor.  

All the qualifications we offer have a total qualification time attached to them based on the number of hours it is suggested the qualification will take to achieve and this influences the time we assign to support our students. Work-based qualifications can be suspended on request for personal or other reasons and picked up again later. If you do not complete your qualification by the stated end date you may be able to apply for an extension although this will incur additional fees for coaching and assessment.

Unfortunately, Aim Higher Training and Development does not have access to any funding for work-based qualifications and we do not accept Student Loans of the Advanced Learner Loan for work-based qualifications.

Qualifications fees are usually paid on acceptance of your registration. We do however offer payment plans based on monthly installment plan which can be set up as a direct debit or standing order. Please let us know when you register for your qualification if you would like to use this option?   

Once your expression of interest has been accepted, we will contact you and complete an initial assessment with you to ensure you are on the right qualification at the correct level.

Once you register for your recommended programme you will receive a welcome email with information about the resources and study materials you will use while on the programme. You will also receive a welcome email from your coach/assessor who will share their contact information and get in touch so you can agree a date for your first meeting. 

Work-Based Qualifications


These qualifications are aimed at practising first time, supervisors, middle and senior managers and are based on the 2014 National Occupational Standards for leadership and management.

Level 2 Diploma in Team Leading for new and aspirational managers

Level 3 Diploma in Management for first-line managers

Level 5 Diploma in Leadership and Management for middle and more senior managers

Customer Service

Customer service exists in both private, charitable and public sectors and covers all sorts of industries and businesses. These qualifications are aimed at anyone who works in a customer-facing role and will help to demonstrate their ability to create a great customer service experience for all their customers in whatever form that may take.

Level 1 Certificate in Customer Service 

Level 2 Diploma in Customer Service

Level 3 Diploma in Customer Service

Stress and Mental Health Awareness

Anyone can experience stress or mental health issues and these single unit qualifications are aimed at anyone who wishes to raise their understanding of stress and mental health.

Stress awareness looks at the causes of stress and the effects stress can have on health. They will also learn to recognise the signs and symptoms of stress and look at ways of preventing or reducing stress.

Mental Health awareness covers at the issues surrounding mental health difficulties, dispel some of the myths and misconceptions and develops the knowledge of the rights of those who suffer from mental health issues.

Level 1 Award in Mental Health Awareness

Level 1 Award in Stress Awareness

Education and Training

These qualifications are perfect for anyone who wishes to enter the education sector whether as a coach/assessor, quality assurer, training or teaching.

The teaching and assessment qualifications are perfect for anyone wishing to enter the profession or who wishes to re-train as a coach/assessor working in the workplace or online.

L3 Certificate in Assessing Vocational Achievement

L4 Award in Internal Quality Assurance

L3 Award in Education and Training

L4 Certificate in Education and Training

Business Administration and Business Skills

Most job roles require some level of administrative skills and qualifications in Business Administration and Business Skills are designed for people who wish to broaden their knowledge base and upgrade your skills.  These qualifications are useful for anyone working in both private and public sector organisations and will help you to succeed in any business.

These qualifications are suitable for people working in job roles such as administrator, personal assistant, secretary, support roles, supervisor or manager amongst others.  

Level 2 Diploma in Business Administration

Level 3 Diploma in Business Administration

Level 2 Diploma in Business Skills

Level 3 Diploma in Business Skills

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