If you are responsible for getting your housing managers qualified based on the requirements of the new Competence and Conduct Standard, you need more than a provider who can process paperwork. You need one who can actually get your people across the line, on time, without your team dropping out along the way.
That is where Aim Higher Training comes in.
We are pleased to confirm that we are now an approved Innovate Awarding centre, delivering the Level 4 Certificate in Senior Housing and Property Management and the Level 5 Diploma in Executive Housing and Property Management. These are work-based qualifications, Ofqual approved and accredited by Innovate Awarding.
This is a natural next step for us, as it consolidates a lot of our experience of effectively delivering management and other qualifications for many years. This experience, along with with our high achievement rates puts us in a strong position to help housing associations, local authorities, ALMOs (Arms Length Management Organisations) and housing contractors meet the new Standard with confidence.
Why the new Standard changes what housing providers need from training
The Competence and Conduct Standard is not just another item on a compliance checklist. It requires named roles, including neighbourhood housing managers, property managers, assets managers and voids and lettings managers, to hold a Level 4 or Level 5 qualification within a set transition period.
For finance directors and heads of L&D, that raises a practical question: how do you get potentially dozens of managers qualified, on budget, without pulling them out of frontline roles for months at a time?
The answer depends heavily on who is delivering the training. A rigid, one-size-fits-all programme adds pressure to an already stretched workforce. A flexible, well-supported one does the opposite: it gets people qualified while they keep doing their jobs.
A 95% achievement rate, built on genuine learner support
We do not say this lightly: but we’re proud of the fact that 95% of our learners achieve their qualification.
That figure matters because it reflects how we teach, not just what we teach. Our approach is built around:
- Regular one-to-one coaching, so learners are never working in isolation, and are held accountable
- Bite-sized, work-based learning, designed around real job pressures rather than academic theory
- Evidence collected naturally from the workplace, reducing reliance on lengthy written assignments
- Consistent accountability, so progress is checked and supported throughout, not just at the deadline
This is what separates genuine professional development from a tick-box exercise. Learners who feel supported, and who can see their own progress, are the ones who finish.
Flexible delivery that fits around operational reality
Housing managers do not have spare hours to disappear into a classroom. We know that, because we have built our delivery model around it.
Depending on your organisation’s needs, learners can access:
- Executive Fast-Track delivery, completed in as little as 6 to 12 weeks for experienced managers who already understand housing operations
- Standard delivery routes, for learners who benefit from a more structured pace
- Recognition of Prior Learning (RPL), for experienced staff who can evidence much of the qualification through what they already do
- Compliance top-up routes, for managers holding an older or partial qualification who need to close specific gaps
Whichever route suits your workforce, learners study around their existing role rather than instead of it.
A track record beyond housing
Housing compliance is new territory for many training providers. It is not new territory for us.
Aim Higher has spent over a decade delivering leadership and management qualifications across sectors including public services, education and corporate environments. We know how to design programmes that genuinely engage experienced professionals, not just process them through a curriculum. That background, combined with our own long-standing expertise in quality assurance and assessment, is what now underpins our housing offer.
The result is a housing qualification built by people who understand both housing operations and what makes adult learners actually complete a programme.
Who this is for
Our Level 4 and Level 5 housing qualifications are designed for:
- Neighbourhood housing managers
- Property managers
- Voids and lettings managers
- Assets managers
- Incomes managers
- Resident managers
- Supported housing managers
- Leasehold managers
And for the organisations responsible for them: finance directors, heads of L&D, organisational development leads and executive teams planning workforce compliance across the transition period.
What you will gain
- A qualification route matched to your workforce, not a single generic pathway
- A provider with a genuinely high completion rate, not just high enrolment numbers
- Delivery that fits around live operational pressures
- A partner with real housing sector and leadership and management delivery experience, not a provider entering the market cold
Ready to plan your route through the Standard?
We offer three separate routes to achievement:
- Start from scratch by enrolling on the right level of qualification for your managers.
- For managers who have achieved some units from a different award, we can offer an RPL (recognition of prior learning) process so that previous learning is recognised under a new award.
- For senior leaders who need to top-up for staff holding an older qualification.
Whatever your staff needs we can help you map the right path for each learner in your organisation.
Book a free readiness conversation with our team to talk through your workforce’s compliance timeline, or get in touch to find out more about our Level 4 and Level 5 housing qualifications.
Frequently asked questions
What qualifications does Aim Higher now deliver for the housing sector?
We deliver the Level 4 Certificate in Senior Housing and Property Management and the Level 5 Diploma in Executive Housing and Property Management, both accredited through Innovate Awarding.
Who needs a Level 4 or Level 5 housing qualification?
Under the Competence and Conduct Standard, all managers will need to gain an award. This includes neighbourhood housing managers, property managers, voids and lettings managers, assets managers, incomes managers, resident involvement managers, supported housing managers and leasehold managers.
How long does the qualification take to complete?
It depends on the route. Our Executive Fast-Track delivery can be completed in as little as 6 to 12 weeks for experienced managers, while standard delivery and RPL routes are paced to suit the individual learner.
What is Aim Higher’s achievement rate?
95% of our learners go on to achieve their qualification, which we put down to our coaching-led, work-based approach rather than a purely assignment-driven model.
Can experienced managers avoid repeating learning they already know?
Yes, through our Recognition of Prior Learning (RPL) route. This lets experienced managers evidence competence through documentary evidence and professional discussion, rather than starting a full programme from scratch.
Do you work with organisations as well as individual learners?
Yes. We work directly with housing associations, local authorities, ALMOs and housing contractors to plan cohort timing, budgeting and delivery routes across their whole workforce, not just individual enrolments.
How to get started?
Book a free readiness conversation with our Head of Quality. We will talk through which staff fall under the Standard, which route suits each of them, and how to phase enrolment sensibly across your transition period.
We’re building the Aim Higher Housing Academy so we can support the sector with resources, training and CPD. You can find out more about our offers and approach via this link.
Aim Higher Training. Empowering professionals to lead with confidence and competence.